Details
04/10/2018
Assistant Facility Manager
Anchor Self Storage
Carolina Storage Now
Position 2 Part Time Assistant Positions
Assistant Facility Manager
Reports to: Store Manger
Overall responsibility: Responsible for day to day operations of facility and associated businesses (retail/office center, truck rental business) in absence of Facility Manager.
Primary functions: The Assistant Facility Manager is the first line representative to the facilities customers. This is a Hourly position that will range from 16-24 hours bi-week including mostly weekend work.
The Assistant Facility Manager is responsible for help the Facility Manager with the day to day operations of the facility which include but are not limited to:
• Maximizing potential rental income and sales objectives through:
• Successful conversion of telephone and walk-in inquiries into rentals
• Recommending marketing strategies based on competitor information and market changes.
• Sales of boxes, locks and packing supplies
• Helping to Achieves and maintains financial goals and responsibilities by:
• Managing the Account Receivable process through the pursuit of collections, posting of payments and processing of daily bank deposits accurately and timely.
• Consistently delivers superior customer service
• Proper phone selling techniques as well as walk in customers to the facility.
• A friendly positive attitude
• Greeting customer promptly, enthusiastically and professionally
• Knowing and presenting the features and benefits of the property at all opportunities
• Resolves customer issues in a timely and effective manner.
• Ensures that company standards of cleanliness and appearance are met or exceeded
Secondary functions:
• Be an active and positive participant in required meetings and functions.
• Strive for continual improvement by improving skills through company provided training programs.
• Scheduling flexibility a must (including possible weekend shifts)
• Maintains timely and accurate administrative processes throughout all job duties by:
•Maintaining accurate records for each customer including contracts, insurance and change of address forms and any correspondence to or from customers
•Effectively utilizes computer systems as provided.
• Performs other duties as assigned; works with minimum supervision; operates effectively on a team.
Qualifications:
- Requires minimum of 2 year degree and/or at least 2 years of experience in retail management, direct sales and/or customer service.
- Must be able to work well with people demonstrating a customer care focus
- Exhibit a professional, positive, team oriented attitude.
- A willingness to learn (and ability to learn quickly) and apply effectively new/revised processes and procedures or skills.
- Computer proficiency (including Microsoft Office) required.
- Must have the ability to write routine reports and correspondence, present information to groups of managers, clients, customers, and the general public in English. Ability to read and understand documents such as safety rules, policy manuals and maintenance instructions in
English is required.
- Excellent organizational skills.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals is required.
Ability to rate, ratio and percent.
Ability to multi-task accordingly in a numbers-driven environment.
Ability to work well under pressure.
Physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of the job, the employee is regularly required to use hands to finger, handle, or feel and to be able to speak and hear. The employee frequently is required to stand, walk, sit and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell. The employee must frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Regular attendance at the assigned facility is required.
Compensation: Hourly staring at $13.00/hr
This Position Collaborates with:
Regional Manager
Owners
Facility Managers
Assistant Managers
We have an opening at our self storage facility located at Anchor Self Storage. This basics of this position are:
* Part-time hourly position
Hours of Store Operations:
Mon – Fri 9am – 6pm
Sat 8am-4pm
Sun 1– 5pm
There are no insurance benefits at this time.
Primary consideration will be given to those with:
• College Education
• Excellent Sales and Customer Service Experience
• Solid Administrative and Computer Skills
• Level 1 Maintenance Abilities
• Prior Self-Storage Experience and/or Truck Rental Experience a plus
Please see the attached job description.
Applicants should apply via e-mail to kleebrick@advantagestoragenc.com: with a resume and a brief statement outlining what they would do to differentiate themselves in the market.
They can check out the facility web site: www.anchorcornelius.com
Our Corporate Site: www.carolinastoragenow.com
Our management company site is www.storagemanagementpartners.com
Kevin Leebrick
Storage Management Partners LLC
Apply: Please submit resumes' to kleebrick@advantagestoragenc.com
EOE
