FT Self-Storage Facility Manager(s)

Southeast Management Company


Job description

Southeast Management Company is looking for highly self-motivated individuals or husband/wife couples as Facility Managers for a newly developed Class-A self-storage “smart” facility located in Stuart, FL. Responsibilities of the job include superior customer service, retail sales, marketing, budgeting and expense control, debt collection, computer proficiency, revenue management and fundamental property maintenance capabilities. This is a Full-time position with a competitive salary, benefit package, including health, dental, life insurance and 401k plan, paid holidays and paid time off. The position DOES NOT have onsite housing. For management team positions, both applicants must qualify. Interested individuals/couples should submit a resume with references and cover letter to RESPONSIBILITIES: • Leader of an engaged store level team: recruit (at times), motivate and retain a team of high-performing and driven property co-manager(s) and relief manager(s). • Drive your team and store with effective communication. • Deliver outstanding and consistent customer service. • Provide a welcoming and well-maintained environment for customers. • Effective facility maintenance and vendor management. • Address customer inquiries and concerns promptly in a professional manner. • Communicate effectively with customers, colleagues and team-members. • Develop and implement strategies to capitalize on opportunities at your store and within your marketplace. • Manage operational budgets including, but not limited to, relief manager payroll and repair and maintenance projects. • Conduct routine and frequent property inspections to ensure company safety/operational standards are met and maintained. • Oversee delinquent tenant processes, reduce delinquency rates and improve customer retention. Additional Operational Responsibilities: • Day-to-day facility operations • Employee work schedules • Approval of Settlement Agreements • Auction documentation/coordination/scheduling BENEFITS: • Extensive training and coaching plans-we want you to succeed. • Comprehensive group healthcare programs, • 401(k) with generous employer match. • Paid time off SKILLS REQUIRED: • Proven track record of top tier performance • Experience managing operational and payroll budgets • Exceptional communication and time management skills • Proficient in MS Office (Excel, Word, Power Point and Outlook) • In-depth knowledge and proficiency in Sitelink (Storable) software is a plus. • Passion for sales and customer service excellence • Bachelor’s Degree preferred.

Salary 33k-37k




Please send cover letter, resume and references to




March Chase


(804) 436-2596



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